Privacy Policy
Last updated: September 8, 2026
This Privacy Policy explains how Brown's Chrysler Dodge Jeep Ram Ltd. ("Brown's Chrysler", "we", "us") collects, uses, and discloses personal information through this website and our messaging programs.
Information we collect
- Contact details you submit, such as name, email address, and mobile phone number.
- The content of your inquiry and our communications with you.
- Your text message consent choices, including the date and time they were given.
- Basic technical data such as IP address and browser type.
How we use information
- To respond to your inquiry and provide sales, service, and parts support.
- To send appointment reminders and service updates if you opted in.
- To send marketing offers, inventory updates, and promotions if you opted in.
- To keep records of consent and to comply with legal obligations.
Text messaging and consent
Mobile phone numbers and text message consent are collected only through the form on this website. Text message consent is optional and is never a condition of any purchase or service.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except for the messaging service providers that help us deliver messages on our behalf.
Sharing
We share personal information only with service providers who process it on our behalf (such as our customer management and messaging platforms), with the vehicle manufacturer where required for warranty or recall purposes, and where required by law.
Retention and security
We retain personal information for as long as necessary to fulfil the purposes described above and to satisfy legal and record-keeping requirements, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You may reply STOP to any text message to stop receiving messages, or contact us to access, correct, or delete your personal information. See our SMS Terms & Conditions for details about our messaging program.
Contact us
Brown's Chrysler Dodge Jeep Ram Ltd. — questions about this policy can be sent through the contact form on our home page.